Shipping policy

Welcome to Mac & Friends! This Shipping Policy outlines our procedures for processing and shipping orders placed through our website.

 

1. ORDER PROCESSING:

    Orders are typically processed within 1-2 business days from the date of purchase. Processing times may vary during promotional periods, holidays, or other high-demand periods.

    2. SHIPPING METHODS:

      We offer standard shipping for all orders. Shipping times vary depending on the destination. Please refer to the estimated delivery times during the checkout process.

      3. SHIPPING COSTS:

        Shipping costs are calculated based on the weight of your order and the destination address. The total shipping cost will be displayed during the checkout process.

        4. TRACKING INFORMATION:

        Once your order has shipped, you will receive a shipping confirmation email containing a tracking number. You can track your order using this number on our website or the carrier's tracking system.

        5. INTERNATIONAL SHIPPING:

        At this time, Mac & Friends primarily ships within Domestic US Regions. For international shipping, additional fees, customs duties, and taxes may apply. Customers are responsible for any additional charges related to international shipments.

        6. DELIVERY TIMES: 

        Delivery times are estimated and not guaranteed. Factors such as weather, customs processing, and carrier delays may impact delivery times. Mac & Friends is not responsible for delays once the package is in the possession of the carrier.

        7. LOST OR STOLEN PACKAGES:

        Mac & Friends is not responsible for lost or stolen packages once they have been marked as delivered by the carrier. Please ensure that the shipping address provided during checkout is accurate and secure.

        8. ADDRESS CHANGES:

        Customers are responsible for providing accurate shipping information. If an address needs to be changed after an order is placed, please contact us immediately. We will do our best to accommodate changes, but we cannot guarantee modifications once the order has been processed.

        9. CONTACT INFORMATION:

        For any questions or concerns regarding our Shipping Policy, please contact us at support.macandfriends.store.

        By making a purchase on our website, you acknowledge that you have read, understood, and agreed to our Shipping Policy.

        Thank you for choosing Mac & Friends!

         

        Effective Date: 2024